Types of Services

  • Language Access supports the communication between linguistically diverse students, parents and PPS staff by providing interpretation and translation services in the following formats:


    • In person interpretation
    • Over the phone interpretation
    • American Sign Language interpreting
    • Translation of documents


    Types of interpretation - oral communication


    Request this service when you have a large meeting. Simultaneous interpreters work in pairs, with each interpreting for 20 to 30 minutes periods. Remember to request interpretation equipment for this service.



    This form of interpreting is used most often for person to person communication, during which the interpreter is positioned near both parties.


    Telephone Interpreting:

    Telephone interpreting may be used in place of on-site interpreting in some cases, especially in the case of emergency requests, when need for an interpreter arises unexpectedly or when no on-site interpreter is readily available at the location where services are needed. This type of interpretation is a three-way call and requires a PPS staff on the other side of the line. Interpreters (including those on a phone) are the vehicles of communication, not the source of information. They interpret the words they are asked to interpret, and ensure that the original source message is faithfully rendered into the target language.


    Translation - for documents

    Translation supports the creation of cohesive school communities by providing language access necessary to better integrate immigrants, refugees and other linguistically and culturally diverse parents. To this extent, the role of translations at schools is that of conveying messages to parents as accurately in the source language as possible.

  • Most common reasons for the schools to communicate with parents:

    • Registration and enrollment in school
    • Grades, academic standards, and graduation
    • School rules and student discipline
    • Attendance, absences, and withdrawal
    • Parent permission for activities or programs
    • School closures


    When does PPS use interpretation services

    • Special Education - IEP meetings
    • Integrated Student Support - Disciplinary meetings
    • Parent-teacher conferences, Kindergarten round-up, forecasting, etc.
    • Emergency contact
    • Communications under Title I - Eliminate barriers to increase parents’ participation