Carruth Update

Carruth Compliance Consulting (Carruth) is the third-party administrator that handles 403(b) retirement savings plan for many Oregon school districts, including Portland Public Schools. Carruth discovered suspicious activity on their computer systems. An investigation revealed that unauthorized access to Carruth’s network occurred in late December 2024, resulting in the compromise of sensitive employee data for Carruth’s clients, including PPS.

Carruth Notice of Data Security Event

Frequently Asked Questions

Am I Impacted?

What Information Was Compromised?

What is PPS Doing?

What Should I Do?

Enroll in Credit Monitoring and Identity Restoration Services: Carruth is offering free credit monitoring and identity restoration services through IDX. To enroll, please call IDX at (877) 720-7895.
Monitor Your Accounts: Regularly review your bank accounts, credit card statements, and other financial accounts for any suspicious activity. If you see anything unusual, report it to your financial institution immediately.
Check Your Credit Reports: You are entitled to one free credit report annually from each of the three major credit reporting bureaus (Equifax, Experian, and TransUnion). Visit www.annualcreditreport.com or call 1-877-322-8228 to order your free reports.
Consider Placing a Fraud Alert or Credit Freeze on your Credit Report: You can place a fraud alert or credit freeze on your credit report to help protect yourself from identity theft. See details below.
Report Any Suspicious Activity: If you suspect you are a victim of identity theft, report it to the Federal Trade Commission (FTC) at www.identitytheft.gov or 1-877-ID-THEFT (1-877-438-4338). You should also file a police report.

Fraud Alerts and Credit Freezes

Fraud Alert: A fraud alert notifies creditors to verify your identity before issuing new credit. You can place an initial fraud alert (lasting one year) or an extended fraud alert (lasting seven years) if you are already a victim of identity theft.
Credit Freeze: A credit freeze prevents credit bureaus from releasing your credit report without your explicit consent. This makes it harder for identity thieves to open accounts in your name.