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Flexible Spending Account (FSA)

Flexible Spending Account (FSA) administration is transferring from PacificSource administrators to PNC bank effective January 1, 2026. For questions through 12/31/2025, please continue to reach out to PacificSource Administrators at 800-422-7038 or e-mail psacustomerservice@pacificsource.com.

 

Employees MUST re-enroll each year at Annual Open Enrollment for their Employee Group to continue participation in the FSA for the next plan year.

The Flexible Spending Account (FSA) is a way for you to save income taxes when paying for eligible Health Care OR Dependent Care expenses. The FSA is a use it or lose it plan and any unused funds are forfeited.

Types of FSAs


New Employees

How do I enroll the FSA?

You must elect to participate in the FSA for the first time within 31-calendar days of your start date.  You will elect to participate in the FSA through your online benefits enrollment event in PeopleSoft Employee Self-Service (ESS). 


New Employee Benefits Webpage: /Page/1635
Once your employment information has been processed in the HR computer system, you will receive the Benefits Enrollment Notification to your PPS email account and personal email account (if on file), letting you know your online benefits enrollment event is ready for you to complete and submit in PeopleSoft ESS.  You may then follow the Online Benefits Enrollment Instructions to complete and submit you benefits enrollment.



Contact Pacific Source Administrators (PSA)

* please continue contacting PSA for any FSA inquiries through 12/31/2025

PacificSource Administrators is the Flexible Spending Account (FSA) administrator.  They can provide you with additional information on the FSA and answer any FSA questions you may have.

Phone: 800-422-7038 (toll free) or 541-485-7488
Email: psacustomerservice@pacificsource.com
Fax: 866-446-6090 (claims ONLY)
Website: https://psa.pacificsource.com/PSA/
User Account Login: https://psa.consumer.pacificsource.com/




Plan Documents

What Employee Group am I in?

Learn more

Contact Benefits

Learn more

PacificSource Administrators
Flexible Spending Account Administrator

Phone
800-422-7038 (toll free) or 541-485-7488

Email
psacustomerservice@pacificsource.com


Fax: 866-446-6090
(reimbursemnt claims ONLY)


Website
https://psa.pacificsource.com/PSA/


Request Reimbursement
https://psa.pacificsource.com/Request_Reimbursement/


User Account Login
https://psa.consumer.pacificsource.com/