• PPS Tech Help and Other Resources for Students & Families

    Fall 2020
    August 26, 2020

    English | Español | Tiếng Việt | 中文 | Русский | Soomaali

    Dear PPS Families,

    At Portland Public Schools, we are continuing to work to ensure students and families have the support they need to start the 2020-21 school year online. We want to share a number of resources available to you:

    PPS Fall 2020 Resource Page
    We continue to update our Fall 2020 webpage, pps.net/Fall2020. This week we added a section that lays out the web platforms and tools that students will need as we begin the school year with online learning until at least November 5. The section includes guides and videos for our main platforms and apps: Seesaw, Canvas, Remind, Google Meet and Clever. The resources for families are presented in the six PPS-supported languages.

    PPS Technology Help Desk
    The PPS Technology Help Desk operates from 7:00 a.m. until 5:00 p.m. on school days to provide support to parents, guardians, students and families about navigating school online. We will answer your questions and share information and helpful tips about our distance learning technology platforms, apps, internet connection and other important resources for your student. 

    PPS Multilingual Family Line
    The PPS Multilingual Family Line is a service for parents or guardians (in all PPS-supported languages) to communicate with schools regarding meals, tech help for online classes, special instruction, talking to your teacher, COVID resources and information, etc. Please call these numbers:

    • Español: 503-916-3582
    • 中文:503-916-3585
    • Tiếng Việt: 503-916-3584
    • Soomaali: 503-916-3586
    • Русский: 503-916-3583

    We hope you take advantage of the resources above if you have any questions about the learning technology your student will soon be using. We are here to help!