PPS Tech Help and Other Supports for Students and Families
August 26, 2020
English | Español | Tiếng Việt | 中文 | Русский | Soomaali

Dear PPS Families,

At Portland Public Schools, we are continuing to work to ensure students and families have the support they need to start the 2020-21 school year online. We want to share a number of resources available to you:

PPS Fall 2020 Resource Page
We continue to update our Fall 2020 webpage, pps.net/Fall2020. This week we added a section that lays out the web platforms and tools that students will need as we begin the school year with online learning until at least November 5. The section includes guides and videos for our main platforms and apps: Seesaw, Canvas, Remind, Google Meet and Clever. The resources for families are presented in the six PPS-supported languages.

PPS Technology Help Desk
The PPS Technology Help Desk operates from 7:00 a.m. until 5:00 p.m. on school days to provide support to parents, guardians, students and families about navigating school online. We will answer your questions and share information and helpful tips about our distance learning technology platforms, apps, internet connection and other important resources for your student. 

• Call 503-916-3375 or email support@pps.net

PPS Multilingual Family Line
The PPS Multilingual Family Line is a service for parents or guardians (in all PPS-supported languages) to communicate with schools regarding meals, tech help for online classes, special instruction, talking to your teacher, COVID resources and information, etc. Please call these numbers:

• Español: 503-916-3582
• 中文：503-916-3585
• Tiếng Việt: 503-916-3584
• Soomaali: 503-916-3586
• Русский: 503-916-3583

We hope you take advantage of the resources above if you have any questions about the learning technology your student will soon be using. We are here to help!

Dear PPS Parents and Guardians,

As we welcome students back to the new school year, an important step for teachers is to understand your student’s most essential learning needs. To collect this valuable information, students will take Measures of Academic Progress (MAP) assessments. The MAP assessment is a low stakes test – this means that the results are not used for grading students or for school accountability purposes. 

Dear PPS Families,

As the 2020-21 school year gets under way, we are excited to share news about school meals. Through our partnership with the United States Department of Agriculture, we will be able to provide school meals for all students at no cost at this time. 

Dear PPS Families,

As we shift from the soft start into ongoing virtual learning, families have shared questions about the middle grades schedules. We know you are essential partners in student learning, and we want to ensure you have answers to these commonly asked questions in one place. In case you are interested in state guidance behind the PPS schedules, we have linked information below for your reference.

Dear PPS Families,