Chromebook & Wifi Hotspot Support

  • Chromebook says “unauthorized user”. How does my student login?

  • Where to go for Chromebook/charger repair/swap?

  • I have a broken Chromebook. How can I get a replacement?

  • How does my student log into their Chromebook?

  • Who can help with password reset for my student?

  • I don’t have an internet connection at home.

  • How do I set up my T-Mobile hot spot?

  • When do I return a Chromebook that was checked out to me?

  • How to send an email to a student account from a personal account?

  • Is there a way to adjust how long a Student’s Chromebook can be left idle before it times out and goes to sleep?

  • How do I connect a PPS Chromebook to my home Wifi/hotspot?

  • Who do I or my student contact for technical support?

  • My student has special needs to use the Chromebook. Who do I contact for help?

  • My student is from a PPS partner school and can’t log into the Chromebook.

  • I want to connect the PPS Chromebook to my home printer.

  • I want to connect the Chromebook to an external monitor.

  • I have lost the Chromebook / power cord. What do I do?

  • The Chromebook is not charging.

  • I have a non-technical issue, how do I share feedback with the District?

  • I am trying to login to an app and it says it needs a “class code”. What's the class code?