Communications
Communications
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Mission: We tell the story of Portland Public Schools. We serve as the primary line of communication to our students, families, staff and communities. We take the lead on strategic and emergency communications, handle news media requests, and provide support to schools and the central office.
Guided by the district’s commitment to equity, we translate our efforts into five languages. Our work reflects the scope of the most diverse and largest school district in Oregon.
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📌 NEW GUIDELINES FOR COMMS REQUESTS
Going forward, please send all communications requests at least one (1) week in advance (two weeks if possible—your future self will thank you). This includes:
- Photography or videography
- Email communications support
- Copywriting, booklets, or manuals (need at least four weeks)
- Social media posts
- Major campaign support
- Media inquiries or interview opportunities
- AV or tech support for events
- Ordering branded items
- Graphic design or branding creation
Communications Request Submissions: Communications Request Form
Services We Provide
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Media Relations
The media relations team responds to all requests for information and interviews by members of the local and national news media, including reporters from print, radio, television, and online news sources. We assist PPS staff who are contacted by reporters, and proactively inform media about the many positive stories happening throughout the District.
Members of the news media with questions about the district should contact:
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Graphics
The graphic designer provides design support for district departments and schools. Check the style guide for detailed information on how we visually unite our district.
Contact:
- For requests by Non-PPS Staff: please email commsteam@pps.net
- For PPS Staff:
- Visit the PPS Support Portal
- Create a new ticket
- Select 'Service Requests'
- Select 'PPS Communication Request'
- Complete the Communication Request form and submit your ticket
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Multimedia Services
The Multimedia Services team works with our schools, administrators and district programs to create and share informative and engaging videos highlighting positive stories throughout our district and community. The team is responsible for live-streaming and broadcasting important public meetings, posting videos to PPS social media sites and maintaining and programming the district’s cable channel, TV28.
Contacts:
- For requests by Non-PPS Staff: please email Terry Proctor, Communications Manager/Multimedia, tproctor@pps.net
- For PPS Staff:
- Visit the PPS Support Portal
- Create a new ticket
- Select 'Service Requests'
- Select 'PPS Communication Request'
- Complete the Communication Request form and submit your ticket
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Public Records
The Public Records Officer responds to all requests for public records from members of the public and the media, and strives to provide records in a timely fashion. The Public Records Officer has the responsibility of meeting the district’s privacy obligations to students and staff and helping to promote transparency and a greater understanding of how the district carries out the public’s business. More information or request records.
Contact:
Ryan Vandehey, Public Records Officer, rvandehey@pps.net, (503) 916-3385 -
Language Access Services
Language Access Services provides meaningful language access to parents by offering translated printed and digital materials, qualified language interpreters, and effective communication between the district and its multilingual communities.
Language access services also supports district wide communications, ensuring an equity lens is taken into account in its interactions with the public.
Contact:
languageaccess@pps.net
PPS on Social Media
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The PPS official social media accounts are managed by Communications staff.
Communications Request Form
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Please direct all requests to the Communications Request Form, and a member of our team whose skillsets align with that particular need will follow up and help guide next steps!
