Computer donations are a great source of low-cost equipment, but in order for them to be properly supported within the PPS IT environment, a number of critical items need to be considered.
- CHROME: Chrome management licenses must be purchased for each Chromebook through PPS IT so that devices are registered into the PPS Google Apps for Education instance and managed and secured by the district. The cost of the license through PPS IT is $24.
- WINDOWS: Thanks to a new agreement struck between PPS IT and Microsoft, Windows licensing is now covered for all qualified, accepted donations that have a Windows COA (certificate of authenticity) sticker affixed to the computer. This means no charge to schools that facilitate these donations through IT. If you receive a qualified donation that does not have a Windows COA, you will need to contact IT Purchasing to purchase a Windows license (roughly $150).
- MAC OS: Apple licensing states that computers transferred to Portland Public Schools can only be loaded with the MacOS version that originally shipped with that computer. The IT Service Desk will upgrade the system to 10.9.
- MICROSOFT OFFICE: The above mentioned agreement also covers licensing for Windows AND Macintosh versions of Microsoft Office, so there is no charge for Office on qualified donations. Office is included on all District computer images.
NOTE: Every qualified, accepted donation will be supported by a PPS image and the IT Service Desk.
Donated equipment is likely not covered by warranty from the manufacturer, so any hardware repairs will need to be funded by the school or department requesting the repair through the IT Service Desk.
If you are planning on acquiring a donation from Donors Choose, contact the IT Service Desk at 503-916-3375 or firstname.lastname@example.org. A technician will assist you in understanding what is needed for the IT department to support the donation.
Once a donation is received, IT Purchasing will issue a donation letter to the donor (per information listed on the donation form). The quantity and condition of the equipment will be noted in the letter.
How to Start the Process
To initiate this process, please contact the IT Service Desk at 503-916-3375 or email@example.com
with the following information:
1) Type and quantity of equipment (including make / model and processor speed)
2) Name and address of donor
3) Condition: New / Used, Functioning / Non-Functioning
4) Operating System (OS) and presence of Certificate of Authenticity (COA)
5) Time constraints with respect to pickup
Once this initial information is gathered, the Service Desk will work with you to arrange retrieval of a representative sample of each hardware type (by make/model/configuration). This part is critical to the donation acceptance process, as every donated machine needs to be tested with our standard images before being accepted. If this part of the process is not followed, the machine may not be supported by IT.
If the hardware pass IT's imaging tests and all other requirements (listed above) are met, PPS can accept and support the donation. If the image does not work, IT may develop the image as required as long as there are 5 or more machines of the same build. For any fewer, we cannot accept the donation due to the time and labor required for image development.
If image is tested and accepted, the Service Desk will work with the donation recipient to arrange further imaging, asset tagging and setup.
This entire process should take 2-6 weeks, depending on quantity and requirements for development.