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Information Technology

Information Technology

  • Our Vision: A Sustainable Operating Model

    Our Mission: Information Technology (IT) supports academic and operational excellence by empowering people and processes with transformative technology that ensures student success regardless of race, class, or identity.

    The Information Technology Department seeks to provide best-in-class IT products and services to the District while enabling customers with the most efficient and appropriate technologies available.

    IT Strategic Framework IT Services

Announcements

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  • New Phishing Reporting Button for Email

    Report Phishing Button

    In response to recent phishing attacks, the PPS IT Department has added a tool to your Outlook email application in order to help make reporting phishing email attempts quick and easy. The “Report Phishing” button is available in Outlook -- Desktop, Web Client and Mobile App.

     
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  • Flip the Switch to G Suite

    Join us for an informal workshop session focusing on Google Apps and basics for new users. We will cover a range of topics based on what participants need.
    11:30am-12:30pm in L1 Wallowa Lab, BESC
    Fridays, Sept. 21, Oct. 5, Oct. 19, Nov. 9, 2018 or Dec. 14

    Register on PPS Pepper, under Technology.
  • PPS Information Technology School Support Metrics 2017-18

    Thumbnail of IT infographic

    Check out the PPS IT school support metrics for last year on this infographic.

  • IT Service Desk School Feedback Survey

    School administrators were surveyed in June, 2018 to report their satisfaction with IT Department service levels at their school and what improvements are needed. Of 42 responses received, 80% were mostly satisfied with the remote and onsite support that they received during the 2017-18 school year.

    Satisfaction Rate With IT Support
     
    When asked about technology improvements needed at their school, most administrators identified the need for site-based classroom technology support, more Chromebooks for students , new Chromebooks for teachers, Chromebook and other technology repairs, disposition of obsolete technology, and asset inventory tracking and reports. Also noted was the need for new copier/printers (which have now been deployed) and IT support for CUB events.
     
    Satisfaction Survey Results - 2
     
    We appreciate hearing from our school administrators as we work to improve service levels. As always, please use itfeedback@pps.net to share your comments at anytime.
     
  • Secretaries Back-to-School Workshop

    Secretaries who attended the Service Desk breakout session at the Back-to-School workshop on August 15 at Jackson Middle School received new information and reminders about IT Services to help prepare school staff and technology for the new school year.

    Your IT Guide For a Successful School Year - 2017
  • Introducing IT Self-Service!

    The Information Technology department has a new centralized place for your technology support needs.  Click this link to learn more and check out our instructional videos. Check out IT Self-Service today!

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Contacts

IT Service Desk
(503) 916-3375
Travis Paakki
Sr. Director of Technology
(503)916-3937
Marita Ingalsbe
Director of Client Services
(503)916-3136
Vacant
Director of System Development & Integration