Copiers & Printers
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PPS has deployed over a thousand copiers and printers to district sites as part of our contract with Pacific Office Automation. This page will guide you through a series of resources available that will make your printing experience at PPS work smoothly. Below you'll find information on the different types of copiers and printers, PaperCut and links to training materials.
Overview
The district contract with Pacific Office Automation (POA) will offer SHARP copiers and HP Printers. The Sharp copiers provide many functionalities such as:
- Print/Copy at 60 pages per minute on Sharp Copiers
- Scan to email in full color even on B&W copiers
- Allows OTIS service desk to remote into the copier screen to help resolve issues
- Ability to print from PC, MAC, Chromebook and a USB drive
- All services, toner and staples are included at no extra cost
How To Connect Your Computer to a Printer
Please see the page, Connect to your copier or printer
Virtual Back To School Training Slide Show
Printing Using PaperCut
Training Materials for Copiers
POA and Sharp provide training materials for all Sharp & HP devices being deployed at PPS. You can review the training materials HERE and choose to watch a video, read in your browser or have the training material emailed to you.
What is my click cost?
(Subject to change)Unit Cost Units
$ 0.0073 Sharp B&W 6070
$ 0.0068 Sharp B&W 901W - High Schools only
$ 0.0350 Sharp COLOR 4070
$ 0.0083 Sharp B&W on COLOR
$ 0.0350 Sharp COLOR 301W
$ 0.0088 Sharp B&W on COLOR
$ 0.0138 HP B&W 506DN Printer
$ 0.0500 HP Color 553DN Printer
$ 0.0138 HP B&W on Color 553DN Printer
How Do I Recycle Toner & Waste Toner Cartridges?
Follow link and fill out form.
Page Last Updated: 4/21/21
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Frequently Asked Questions
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Can Not Print Document Or Text Missing?
If your document is not printing or parts of document are not showing up but other parts are there are a few solutions you may want to try.
1) Save as image or as a PDF and then try to print
2) Save as image or PDF and save document in your drive and then try to print
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Using "Guest" Mode
Guest mode is intended for our Subs, TA's, Volunteers and PS partners only. This feature will only allow users to scan or copy. Print release is non functional.
If you need to release a print job, please sign out of "guest" mode and then sign on with your PPS credentails.
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COVID-19 Standard Technology Cleaning Procedure
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How Do I Recycle Toner & Waste Toner Cartridges?
In order to insure that toner bottles and printer cartridges are recycled properly, please follow these easy steps to order Pre-Paid, labeled recycle boxes from SHARP.
Please insure that you do not include the toner boxes, or plastic wraps. Only the used toner bottles and cartridges should go in the box.
Once filled, seal box, affix Pre-Paid label and ship to SHARP.
Instructions:
Using any web browser, copy and paste the following link:
http://www.sharpusa.com/AboutSharp/SharpAndTheEnvironment/Recycling/TonerRecycling.aspx
Fill out the bottom part for requesting boxes:
Company name: Portland Public Schools / your site or department name
Name: your name
Customer type: Education
Dealer name: Pacific Office Automation
Once you submit, Sharp will send you THREE boxes with Pre-Paid labels. You can order more once you are down to one box. It will take approximately 2-weeks for the boxes to arrive.
Please do not send empty toner bottles or printer cartridges to either IT or Publication.
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Scan To Email Using PaperCut
Sign on at Sharp copier and then go to Device features. Once here then select scan or copy feature. Go to Global Address and be sure that it is looking up user based on user name not email.
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Where Do I Scan My PPS Badge?
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Can Guests or Students Print?
District Staff, District Device = All OK
District Staff, Personal Device = No
District Student, District Device = Not Yet
District Student, Personal Device = No
Also any guests who do not have PPS credentials, will not be able to print. -
How To Download PaperCut Using MacBook
Here is a video that shows step-by-step guidelines on how to add PaperCut to your MacBook
How To Add PaperCut To MacBookVersions PPS supports: 10.11.x to 10.14.x
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Why Are We Switching To PaperCut?
Google Cloud Print, Google's cloud-based printing solution will no longer be supported as of December 31, 2020. PPS will use PaperCut to take place of that operating system to ensure that all district POA copiers/printers will still be able to print. PaperCut protects confidential documents and slashes the volume of unclaimed printouts by ensuring users release print jobs at the point of printing. Also, using PaperCut is an easy way to monitor and manage copying and printing within your organization, giving you control over costs and environmental impact.
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How Do I Print To HPs?
HP printers do not have a badge reader so users will need to go to papercut.pps.net and sign on with PPS credentials to release job to desired HP. This also is effective when trying to print to any Sharp.
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How To Sign On The First Time Using Sharp Copier?
First time signing on please use drop down keyboard located on the front just under the screen and enter your PPS credentials. Once you have done this you may use your PPS badge to sign on from then on. If you do not have your badge you can still sign on manually.
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How MESD Staff Print?
MESD Nurses are provided a laptop through MESD. These devices do not have administrative rights and users may require assistance from MESD IT Support for adding a PPS Secure Print queue to their device. Please contact MESD IT for support.
When connecting to the print server, MESD users may be required to enter PPS\ followed by their PPS-provided username in order to log in to the print server. (ex. PPS\ajones90)
MESD staff can access copiers using the pull-down keyboard to enter their username and password to release their job or use the copier functions. Staff can also release their job through the PPS PaperCut Portal at papercut.pps.net
Please follow the setup guide found here.
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How do I order Copier/Printer Supplies?
Please submit request using one of the following methods:
To request Copier and Printer Supplies
Please fill out a Service Request From.Ordering Supplies from POA direct
To order supplies for copiers/printers simply email - supplies10@pacificoffice.com with the ID of the device and what supplies they require and it will arrive the next day if ordered before 3:00 pm.Supplies can also be ordered by calling 503-641-2002. POA uses next day shipping if the order is received before 3:00 pm. If POA is not able to deliver within 48 hours they will notify the requester.
All supplies will be delivered via USPS, FedEx or UPS to that site by POA.
Note: The Pony will no longer be sending supplies to the schools.
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How do I print from home on a Chromebook?
In order to print from your Chromebook at home, please follow the instructions below.
Staff & Students - (2 options)
1) Add the printer over the wireless connection. (Will require your printer and chromebook to be on the internet).
2) Connect your chromebook physically to a printer using a USB cable. (Printer will auto-add)
Instructions for both options
support.google.com/chromebook/answer/7225252?hl=en -
How do I log out?
Simply click this icon on the copier at the top right of the screen.
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The Sharp 301 I am using does not have a keyboard, how do I sign in for the first time?
We recommend that you use a Sharp 6070 or a Sharp 4070 copier using the pull down keyboard for the first time signing in using your PPS Badge and credentials. If no Sharp 4070 or 6070 is available to you, you can simply plug in a USB Keyboard or use the on-screen keyboard.
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My PPS badge does not work, what do I do?
You can request a new ID Badge from security services by submitting a ticket to support@pps.net. In the meantime, you can login to the copier using your PPS Credentials with the pulldown or on-screen keyboard.
If using an HP that has no card reader please go to:
papercut.pps.net
Log in using PPS credentials and release your print job from here.Where are you holding the card on the printer/confirm they are scanning correctly in the correct spot?
Is your card working to open the door at your building?
If you do not know if it is an access card, is there a series of numbers printed on the back of the card?
At the schools, the only people who should need a new card are those who do not already have an access card at all (the back of their card will be blank- no numbers on it) or people whose cards are actually broken and do not work on the outer doors either. There are no access cards similar to the type used at the PEC that will not talk to the printers.