Portland Public Schools

  Portland, Oregon

501 N. DixonPortland, OR 97227(503) 916-2000

Ombudsman banner



  • An ombudsman serves as an independent and confidential resource, assisting parents and community members in addressing complaints, conflicts and other school-related issues.

    The ombudsman:

    • Listens.
    • Provides information and resources to help resolve your concern.
    • Provides information about policies and procedures.
    • Recommends policy or practice changes to make PPS more responsive to all families.
  • Addressing a school-based concern

    • If possible, we encourage you to first discuss your concern with the teacher, staff person or principal involved. Many concerns can be resolved at the source.
    • However, you may contact the ombudsman at any point during the course of your school-related concern. The ombudsman will help you determine the steps to take to address it.
    • Contact the ombudsman at 503-916-3045 or ombudsman@pps.net



Judi Martin
District Ombudsman
(503) 916-3045