All student account balances (positive and negative) automatically rollover to the following school year. Account balances are linked to a student's 6-digit student ID number, not the school they attend. For general meal account related questions, please contact PPS Nutrition Services Support at nssupport@pps.net or call 503-916-3247.

If a student currently has a positive balance on their meal account, families have the following options.

• Request the funds be donated to pay off negative balances.
• Request a refund. Please note, checks are sent in the mail within 4-6 weeks, depending on the volume of requests, it may take more time to process.
• If you do nothing, the funds will remain in the account.

If a student’s account is currently negative, families have the following options.

• Pay online with SchoolCafe. Please note, there is a 5% fee per online transaction.
• Bring cash or check (payable to Portland Public Schools) to the PPS Nutrition Services at the District office.
• Mail a check to the district office. PPS Nutrition Services, 501 N Dixon St, Portland, OR 97227.