Intake call:

The INTAKE CALL is the first step in the RRT 5 step process.

Typically, a school administrator, teacher, or other school personnel (e.g., social worker, school counselor) will contact RRT to share a brief overview of the case.

Below is an example of key information that can be helpful to share with RRT prior to an intake call.

Please DO NOT share the student's name in emails or voice messages with RRT team members (please use the student ID).

To RRT:

My name/role is _________.I am contacting you about a potential RRT case (student #).

The current student behaviors of concern include: _______., ________.

Here is a link to the SIT or site-based student team where you can find information and data on the interventions we have tried prior to contacting RRT.

Specifically, we are seeking immediate assistance to __________ (e.g., assess the student's recent behavior, enhance safety or behavior support, get coaching related to _________).

Lastly, we have consulted with our Area Senior Director _________ and have received approval to consult with your team.

Thanks,

Information sharing:

During or following the intake call, RRT staff will request the latest information on the student. This information may include, but is not limited to:

• SIT team data/notes
• Daily progress monitoring data 
• Check-in Check-out data
• Visual or support schedules
• Written parent/guardian consent 

Site visit:

Once the school team have shared all relevant information on the student, RRT will contact the school admin and teacher(s) to schedule a site visit.

During the site visit, RRT staff will conduct a Tier 1 observation in the classroom and possibly other areas of the school (recess, specials, cafeteria) where a student may need individualized behavioral support. This observation usually takes 1.5-2 hours.

RRT uses the following tools to guide classroom observations

Tier 1 classroom climate tool

Tier 1 equitable practices tool

Consult/Action Plan:

RRT uses information collected from the site visit, interviews with key school team members, and a brief file review (e.g., Synergy, school SIT folder) to determine if consultation or action planning is the best course of action to support a school and student. 

Consultation is brief guidance offered to empower and equip school teams to enhance or assess support delivered to a student. Consultation may include: (a) coaching on a specific practice or approach, (b) reviewing or offering feedback on a safety or support plan, (c) problem-solving with school staff, (d) recommending a school team collect data on promising strategies before moving into an action plan.

An Action Plan is typically recommended when there is clear evidence/data that prior interventions have been implemented with no observable improvement in student behavior.

RRT will draft, share & update the action plan in a meeting (30-45 min) with the school team to outline roles, tasks, and timelines (see Action Planning Template)

Review/Transition Plan:

Once a RRT Action Plan is reviewed and the school team is ready to implement it, a Plan Manager (based at the school) will be assigned to facilitate the Action Plan and serve as a liaison to the RRT team.

Additionally, the RRT Student Success Program Supervisor (SSPS) & RRT QMHP will work in partnership with the plan manager to assist with the implemention of the Action Plan.

RRT staff may assist with:

• Conducting observations of the student
• Coaching on how to implement strategies
• Problem-solving
• Updating the Action Plan with the school team throughout the duration of the case
• Attending school team meetings as requested
• Reviewing and offering feedback on existing interventions

RRT staff help to monitor and support Action Plans for approximately 4-5 weeks.