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Information Technology

Information Technology

  • Our Vision: A Sustainable Operating Model

    Our Mission: Information Technology (IT) supports academic and operational excellence by empowering people and processes with transformative technology that ensures student success regardless of race, class, or identity.

    The Information Technology Department seeks to provide best-in-class IT products and services to the District while enabling customers with the most efficient and appropriate technologies available.

    IT Strategic Framework IT Services

Announcements

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  • PPS Google Apps Domain Change

    Good news! The current district Google domain apps4pps.net is changing to pps.net. The change is scheduled to take place for staff on Monday, Dec. 17, 2018 and for students on Wednesday, Dec. 19, 2018.
     
    How does this change impact you? See the FAQs below.
     

    Can I use Google apps during the outage?

    You will experience a brief interruption when the accounts are renamed from apps4pps.net to pps.net. Google Drive is automatically signed out after a few seconds.You will be able to immediately sign back in using your renamed email address.


    Can I receive email during the outage?

    Yes. You should be able to receive all your emails during the outage.


    Will I still be able to access my apps4pps.net account after the switchover?

    No, you will not be able to use apps4pps.net after the switchover. However, any emails sent to your apps4pps.net account will still be directed to your pps.net email. Any documents that are shared with your @apps4pps account should also be accessible with your @pps.net account


    Will I lose my data from Google drive?

    No, all your data including Google docs, sheets, sites, forms etc. will still be available when you sign in with @pps.net.


    Will I be able to access Gmail after the switchover?

    No, you will not be able to use Gmail after this change. This change is a prerequisite for setting up Gmail. The timeline to set up Gmail for PPS is yet to be decided.


    What if I already have a personal Google account set up with @pps.net?


    I cannot login to my Chromebook? (Check if the domain on Chromebook is updated)

     
  • New Phishing Reporting Button for Email

    Report Phishing Button

    In response to recent phishing attacks, the PPS IT Department has added a tool to your Outlook email application in order to help make reporting phishing email attempts quick and easy. The “Report Phishing” button is available in Outlook -- Desktop, Web Client and Mobile App.

     
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  • PPS Information Technology School Support Metrics 2017-18

    Thumbnail of IT infographic

    Check out the PPS IT school support metrics for last year on this infographic.

  • IT Service Desk School Feedback Survey

    School administrators were surveyed in June, 2018 to report their satisfaction with IT Department service levels at their school and what improvements are needed. Of 42 responses received, 80% were mostly satisfied with the remote and onsite support that they received during the 2017-18 school year.

    Satisfaction Rate With IT Support
     
    When asked about technology improvements needed at their school, most administrators identified the need for site-based classroom technology support, more Chromebooks for students , new Chromebooks for teachers, Chromebook and other technology repairs, disposition of obsolete technology, and asset inventory tracking and reports. Also noted was the need for new copier/printers (which have now been deployed) and IT support for CUB events.
     
    Satisfaction Survey Results - 2
     
    We appreciate hearing from our school administrators as we work to improve service levels. As always, please use itfeedback@pps.net to share your comments at anytime.
     
  • Secretaries Back-to-School Workshop

    Secretaries who attended the Service Desk breakout session at the Back-to-School workshop on August 15 at Jackson Middle School received new information and reminders about IT Services to help prepare school staff and technology for the new school year.

    Your IT Guide For a Successful School Year - 2017
  • Introducing IT Self-Service!

    The Information Technology department has a new centralized place for your technology support needs.  Click this link to learn more and check out our instructional videos. Check out IT Self-Service today!

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Contacts

IT Service Desk
(503) 916-3375
Travis Paakki
Sr. Director of Technology
(503)916-3937
Marita Ingalsbe
Director of Client Services
(503)916-3136
Vacant
Director of System Development & Integration