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Site Technology Liaisons

Site Technology Liaisons

  • Site Technology Liaisons

    OTIS is implementing the Site Technology Liaison (STL) program at our schools this fall. STLs will receive training from OTIS staff throughout the year to provide the skills necessary to support your staff and students. The STL will learn how to identify the different models of devices and the process for warranty support associated with them as well as general troubleshooting strategies.

    Responsibilities for this extended responsibility (ER) are:

    • One2One Manager access to assign and track student devices

    • Tier 1 support for teacher and student devices

    • Basic Troubleshooting Skills

      • Chromebooks

      • Tech bundles

      • Software 

    • Sharing new technologies with school staff

    • Attend Monthly Virtual Meetings


    The STL site is designed to be a resource for STLs. Links to How To articles, meeting dates and agendas.

STL Training Videos

Upcoming Meetings

View Calendar


Debra Giles
Director of Client Services, OTIS
Casey Rodriguez
IT Client Services Manager
Diana Kleintob
Technical Support Rep III, OTIS

STS Support by Cluster

Paul Haugland
Jefferson High School
Matt Zacharda
Franklin High School
Robert Herrera
Grant High School
Tyler Wingard
Ida B Wells High School
Shad Emam
Leodis V McDaniel High School
Mariella Kolkman
Benson High School
Mike Werres
Lincoln High School
Sean Dzenawagis
Cleveland High School