Remind App for Students and Families
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Portland Public Schools uses Remind for two-way communication between teachers and families. This allows for text, email, push notifications, and phone calls.
Please note: Installation of the mobile apps is not required to receive text/phone calls. For more information, please review the additional information below.
FAQs
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How do I use the Remind app?
If you would like to use the Remind app to receive these messages, you can also download the app for free by searching for Remind in your app store or https://www.remind.com/send_the_app.
Review the Getting Started with Remind guide.
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Mobile Apps
Mobile apps are available for Android and iPhone, however, they are not required to receive texts, emails or phone calls.
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What does the first message from Remind look like?
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What if I’m not receiving Remind messages? How can I update my contact information?
If you aren’t receiving messages or need to update where you are receiving messages, be sure your child’s school has your current contact information (phone numbers, email addresses, and mailing address). To update your contact information please contact the secretary at your child’s school and provide the new contact information. You can also manage your notification preference if you are logged into the Remind website or using the Remind app by following these instructions.
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Manage Notification Preferences
Remind communications can be sent in multiple ways. If you would like to add devices to your account or turn channels on or off:
- Login to your account on the web (https://www.remind.com/log_in) or in the Remind app
- Navigate to your Account Settings (top left) and select Notification Preferences
- Click Add Device to add additional phone numbers or email addresses
- Click on the On or Off button to turn notifications on or off from each device
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How do voice calls in Remind work?
Voice calls from your child’s teachers will come from a Remind number. This number will remain the same each time the teacher calls, so please save this number in your phone under the teacher’s name.
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Opting Out of In App Messages
- iOS App
- Once you are on the class, tap the class name on top. In Class settings, tap the red "Leave this class" button at the bottom of that screen.
- Android App
- Tap the 3 dots in upper right once you are in the class and then tap Class settings. Lastly, tap the red "Leave this class" button at the bottom of that screen.
- iOS App
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Opting Out of Text Messages
- Leave all classes owned by a teacher
- Text @LEAVE in that teacher's thread
- Leave a teacher's specific class (but stay in this teacher's other classes)
- Text @LEAVE @"class code"
- Leave ALL teachers' classes on Remind
- Text @STOPALL
- Leave all classes owned by a teacher
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Opting out of Voice Calls
Click on your Account Settings, then Notification Preferences, and scroll down to the Receive calls checkbox. Uncheck the box.