Our Vision: A Sustainable Operating Model
Our Mission: Information Technology (IT) supports academic and operational excellence by empowering people and processes with transformative technology that ensures student success regardless of race, class, or identity.
The Information Technology Department seeks to provide best-in-class IT products and services to the District while enabling customers with the most efficient and appropriate technologies available.
7/16/2018School administrators were surveyed in June, 2018 to report their satisfaction with IT Department service levels at their school and what improvements are needed. Of 42 responses received, 80% were mostly satisfied with the remote and onsite support that they received during the 2017-18 school year.
When asked about technology improvements needed at their school, most administrators identified the need for site-based classroom technology support, more Chromebooks for students , new Chromebooks for teachers, Chromebook and other technology repairs, disposition of obsolete technology, and asset inventory tracking and reports. Also noted was the need for new copier/printers (which have now been deployed) and IT support for CUB events.
We appreciate hearing from our school administrators as we work to improve service levels. As always, please use firstname.lastname@example.org to share your comments at anytime.
5/16/2018Please review this guide to help you prepare for the end of the school year and summer break. It includes important information about accounts, technology services, and other information to help close out the school year and make sure that technology will be maintained over the break and ready for the next school year.
8/16/2017Secretaries who attended the Service Desk breakout session at the Back-to-School workshop on August 15 at Jackson Middle School received new information and reminders about IT Services to help prepare school staff and technology for the new school year.
Your IT Guide For a Successful School Year - 2017