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Information Technology

Information Technology

  • Our Vision: A Sustainable Operating Model

    Our Mission: Information Technology (IT) supports academic and operational excellence by empowering people and processes with transformative technology that ensures student success regardless of race, class, or identity.

    The Information Technology Department seeks to provide best-in-class IT products and services to the District while enabling customers with the most efficient and appropriate technologies available.

    IT Strategic Framework IT Services

Announcements

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  • Save the Date! 2018 PNW Summit Featuring Google for Education

    Friday, October 12 • 8:30am-3:30pm
    Heritage High School, 7825 NE 130th Avenue, Vancouver, WA
    Registration $50
    Call for Presenters

     The Pacific Northwest Summit, featuring Google for Education, is an annual, educator-led conference. We have learned together the past eight years in our fast-paced day of collaboration and fun. Each year has its own theme: Legos in 2010, Cookies in 2011, Robots in 2012, Mt. Hood in 2013, Bikes in 2014, Paper Airplanes in 2015; Augmented Reality in 2016, and Doorways to Learning in 2017. This year we’re putting our pin on the map as we share and explore. The summit is an annual event on the second Friday of October—statewide in-service day for both Washington and Oregon.
  • Flip the Switch to G Suite

    Join us for an informal workshop session focusing on Google Apps and basics for new users. We will cover a range of topics based on what participants need.
    11:30am-12:30pm in L1 Wallowa Lab, BESC
    Fridays, Sept. 21, Oct. 5, Oct. 19, Nov. 9, 2018 or Dec. 14

    Register on PPS Pepper, under Technology.
  • School Year-start Technology Guide 2018-19

    Please review this important information to help you prepare for a successful start to the new school year. For assistance in any of these areas, please contact the IT Service Desk at itservicedesk@pps.netsupport.pps.net, or 503-916-3375.
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  • PPS Information Technology School Support Metrics 2017-18

    Thumbnail of IT infographic

    Check out the PPS IT school support metrics for last year on this infographic.

  • IT Service Desk School Feedback Survey

    School administrators were surveyed in June, 2018 to report their satisfaction with IT Department service levels at their school and what improvements are needed. Of 42 responses received, 80% were mostly satisfied with the remote and onsite support that they received during the 2017-18 school year.

    Satisfaction Rate With IT Support
     
    When asked about technology improvements needed at their school, most administrators identified the need for site-based classroom technology support, more Chromebooks for students , new Chromebooks for teachers, Chromebook and other technology repairs, disposition of obsolete technology, and asset inventory tracking and reports. Also noted was the need for new copier/printers (which have now been deployed) and IT support for CUB events.
     
    Satisfaction Survey Results - 2
     
    We appreciate hearing from our school administrators as we work to improve service levels. As always, please use itfeedback@pps.net to share your comments at anytime.
     
  • End of Year / Summer Technology Guide

    Please review this guide to help you prepare for the end of the school year and summer break. It includes important information about accounts, technology services, and other information to help close out the school year and make sure that technology will be maintained over the break and ready for the next school year.
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  • Secretaries Back-to-School Workshop

    Secretaries who attended the Service Desk breakout session at the Back-to-School workshop on August 15 at Jackson Middle School received new information and reminders about IT Services to help prepare school staff and technology for the new school year.

    Your IT Guide For a Successful School Year - 2017
  • Introducing IT Self-Service!

    The Information Technology department has a new centralized place for your technology support needs.  Click this link to learn more and check out our instructional videos. Check out IT Self-Service today!

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Contacts

IT Service Desk
(503) 916-3375
Travis Paakki
Sr. Director of Technology
(503)916-3937
Marita Ingalsbe
Director of Client Services
(503)916-3136
Vacant
Director of System Development & Integration