• Inactive Chromebooks to be Disabled

    2/21/2019

    The PPS Technology Department is working to make sure that District Chromebooks and Chromeboxes are updated to the current version of Chrome OS to be ready for instruction and spring assessments.  While most Chrome devices are now up to date, there are currently a large number of Chrome devices in our inventory records that are outdated and not showing active use.

    Beginning on March 22, 2019, Chromebooks and Chromeboxes that have not “checked in” to the PPS network within the previous four months will be marked as inactive and will no longer be able to log in. Removing inactive devices from the network will improve processing times and security updates for the rest of our Chrome devices and also free up licenses that can be used for new purchases and donations.

    WHAT IS THE IMPACT TO YOU AS A CLIENT
    If you have any Chromebooks/Chromeboxes that may not have been used recently, please power them on and log in to make sure they are updated. After March 22, 2019, any devices that have not been used within the previous four months will be flagged as inactive. If you then try to log into an inactive device, you will see a message stating, “This device has been reported Lost or Stolen. Please return to PPS IT”. If this occurs, please contact the IT Service Desk to have the device re-enabled.

    WHOM DO I CONTACT WITH QUESTIONS OR PROBLEMS
    Please contact the IT Service Desk at support.pps.net, support@pps.net, or x63375 with any problems or questions you might have.