Benefits Directory & Resources
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Benefits
501 N. Dixon Street, Suite 200
Portland, OR 97227Regular Business Hours:
Monday – Friday 9:00am – 4:00pm -
Unsure who to contact?
The HR Front Desk can guide you to the right area or staff member to help you.
Email: hronline@pps.net
Phone: 503-916-3544
Fax: 503-916-3107
Website: https://www.pps.net/domain/56
All Employees
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PPS Benefits Team
Email: benefits@pps.net
Phone: 503-916-6464
Website: https://www.pps.net/benefits -
Leave of Absence - FMLASource
FMLASource handles all Medical, Family Medical, Pregnancy/Parental, Child Illness, COVID, Military, and ADA leaves.
Email: fmlacenter@fmlasource.com
Phone: 833-515-0763 -
ADA - FMLASource
Phone: 833-515-0763
Email: fmlacenter@fmlasource.com -
Worker's Comp
Email: riskcomp@pps.net
Phone: 503-916-3105 -
Leave of Absence - PPS Leaves Team
The PPS Leaves Team handles all other leave types not handled by FMLASource.
Email: leave@pps.net
Phone: 503-916-3099 -
Retirement Information
Email: retire@pps.net
Phone: 503-916-6464
Website: https://www.pps.net/Page/1660 -
Employee Assistance Program (EAP)
Confidential counseling for PPS employees with FTE and their families.
Phone: 866-750-1327
Website: http://www.myrbh.com/ (group code: OEBB) -
PPS Payroll Office
Paycheck/Pay stub, W-4 tax withholding, W-2 form
Email: payroll@pps.net
Phone: 503-916-3302
Website: https://www.pps.net/Domain/221 -
Professional Development
Transcripts, PAT Professional Growth, Tuition Reimbursement
Email: hrprofessionalgrowth@pps.net
Phone: 503-916-3544
Website: https://www.pps.net/Page/2176 -
Flexible Spending Account (FSA) - PacificSource Administrators
Health Care FSA and Dependent Care FSA, general FSA rules, FSA account balances, FSA expense eligibility, request FSA reimbursement
Phone: 800-422-7038
Email: psacustomerservice@pacificsource.com
Website: https://psa.pacificsource.com/PSA/ -
PPS 403(b) Plan - Carruth Compliance Consulting
Phone: 503-986-8961
Email: http://www.ncompliance.com/ask-ccc.aspx
Website: http://www.ncompliance.com/ -
Oregon PERS (OPSRP & IAP Accounts)
Phone: 888-320-7377 or 503-598-7377
Email: customer-service.pers@state.or.us
Website: https://www.oregon.gov/PERS -
Oregon Health Insurance Marketplace
Email: info.marketplace@oregon.gov
Phone: 855-268-3767
Website: http://healthcare.oregon.gov/ -
National Health Insurance Marketpalce
Phone: 800-318-2596
Website: https://www.healthcare.gov/ (click Get Coverage)
Employee Group Specific (click employee group)
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Employee Group: ATU | DCU | PAT | PFSP
Health & Welfare Trust Office - Plan Administrator
Phone: 833-255-4123 (toll free) or 503-486-2107
Email: SD1@zenith-american.com
Website: https://sdtrust.com
Cigna Health
effective January 1, 2023 - March 31, 2023Phone: 800-CIGNA-24 (244-6224)
Email: SDTrustCustomerService@Cigna.com
Website: www.cigna.com
Providence
effective April 1, 2023 - December 31, 2023Phone: 503-574-7500 or 800-787-4445 (TTY: 711)
Kaiser Permanente
Phone: 800-813-2000
Website: www.kp.org
Delta Dental
Phone: 888-217-2365
Website: www.deltadentalor.com
Express Scripts
Trust and Providence EPO Pharmacy - Beginning 1/1/2020Phone: 800-282-2881
Website: https://www.express-scripts.com/
Life & Disability Insurance - The Standard
Phone: 800-628-8600
Website: www.standard.com
Vision Insurance - Vision Service Plan (VSP)
Phone: 800-877-7195
Website: https://www.vsp.com/
Dependent Verification Audit - Secova
Phone: 877-632-8126
Website: https://verify.secova.com/SD1Trust
More Information: https://sdtrust.com/enroll_dependent_verification.php -
Employee Group: Teamsters
Northwest Administrators (Trust Office) - Plan Administrator
Phone: 503-238-6961
Website: https://www.nwadmin.com/NWAdmin/SPages/Home.aspx -
Employee Group: Non-Represented | SEIU
Oregon Educators Benefit Board (OEBB) - Plan Administrator
Phone: 888-469-6322
Email: OEBB.benefits@state.or.us
Member Enrollment: www.myoebb.org/oebb/!pb.main
Website: www.oregon.gov/oha/oebb/Pages/index.aspx
Moda Health
Medical Phone: 503-265-2909
Dental Phone: 503-265-2910
Pharmacy Phone: 503-265-2911
Website: http://www.modahealth.com/oebb/members
Provider Search: www.modahealth.com/ProviderSearch/faces/webpages/home.xhtml
Kaiser Permanente
Phone: 866-223-2375
Website: www.my.kp.org/nw/oebb/index.html
Vision Insurance - Vision Service Plan (VSP)
Phone: 800-877-7195
Website: https://www.vsp.com/
Life & Disability Insurance - The Standard
Phone: 866-756-8115
Website: www.standard.com
Long Term Care Insurance - Unum
Phone: 800-227-4165
Health Savings Account (HSA) - OPTUM
Moda Plan 6 and Kaiser Plan 3 only.
Phone: 844-973-3925
Email: customercare@optum.com
Website: https://www.optum.com/financial.html
COBRA - BenefitHelp Solutions
Phone: 800-556-3137
Email: bhsOEBBcobrabe@benefithelpsolutions.com
Website: https://www.benefithelpsolutions.com/members/group-members/oebb
